Data Protection Policy

Data protection
We take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the statutory data protection regulations and this data protection policy. It is not usually possible to use our website without submitting some form of personal data. Data collected on our website (such as names, addresses and email addresses) is always submitted voluntarily and will not be passed on to third parties without your express consent. Please note that data transfer over the internet (for example, when communicating by email) may be vulnerable to security breaches. It is not possible to completely protect data from being accessed by third parties. Our website contains various links to other websites; however, we are not responsible for the content of these websites or for their data protection policies and security provisions.

SSL encryption
Our website uses SSL encryption for security purposes and in order to protect the transfer of confidential content, such as enquiries that you send to us as the website operator. You can see if the connection is encrypted if the browser’s address bar changes from “http://” to “https://” and the padlock symbol is shown in your browser bar. If SSL encryption is enabled, the data you transfer to us cannot be viewed by third parties.

Server log files
The provider for this website automatically collects and stores information in “server log files”, which your browser automatically sends to us. The log files include data on the browser type and version, operating system, referrer URL, host name of the accessing computer, and the date and time of the server request. This data cannot be used to identify a particular person and is not merged with other data sources. We reserve the right to verify this data after the fact if we become aware of tangible evidence that indicates unlawful use of the data.

Appointment request and prescription order
If you make enquiries requesting appointments or regarding prescription orders, we store your details – including any contact details you have provided – for the purposes of processing the enquiry and in case there are any further related queries. Not all contact details are required to be submitted; mandatory information is marked with an asterisk. You alone decide whether or not you want to disclose personal data to us as part of an enquiry. Personal data is stored for no longer than six months or until your requested service has been delivered.

Right of access, right to erasure and right to block
You are entitled at any time to free access of your stored personal data, its origin and recipient, the purpose of processing the data, and a right to have the data rectified, blocked or erased. You are welcome to use the address listed on the “Imprint” page on the website to contact us at any time regarding queries you have about the above or about personal data in general.

OpenStreetMap data protection policy
We use the map service from OpenStreetMap on our website so that we can show visitors how to find us and to make it easier to search for distributors. Your IP address is transferred to the OpenStreetMap server and stored when using their maps. The data transfer complies with the OpenStreetMap Privacy Policy and Acceptable Use Policies, which are accessible using the following link:

Data protection policy for the use of Jameda
Our website uses features from the online ratings portal Jameda. The provider is Jameda GmbH, St.-Cajetan-Str. 41, 81669 Munich, Germany. Each time you access one of our web pages that contains Jameda features, it connects to the Jameda servers and transfers data to Jameda. Please note that we as the website host obtain no knowledge about the content of the transferred data or the use of such data by Jameda. You can find further information about this in Jameda’s Data Protection Policy at:

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